Community Manager
Product: The EA app
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post)
Which client functionality are you experiencing this bug with? Download Game
When did this happen? (dd.mm.yy hh:mm) 10/02/20024
Summarize your bug I cant downlod game because of issue that asks me to try to download game in a few minutes/ Nothing helps to fix it. Reinslalling launcher also/
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? I have no idea
What happens when the bug occurs? Endless preparation to download, which finishing by an issue
What do you expect to see? Sucсessfull download of the game
I have no idea how to fix it. I uninstalled an app and installed it again. I cleared cache and it also didn't help. Changing the address of downloading three times also didn't help.
Same issue! I can't get anything to download on EA App. I have NEVER had issues like this on any other platform. I try to download anything, and it says preparing for a few minutes, then boom download error. I have tried every troubleshoot step on the internet and nothing worked. THIS IS INSANE!
Glad i'm not the only one. Was really looking forward to playing F1 23. Shame.
Same here. Can't install Madden 24. Stuck preparing, the the same error everyone has bene getting for years it seems. Cleared caches, disabled IPv6, every supposed fix available here, reddit and anywhere else. Nothing.
Same here. Come on EA!
