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bobrovskij's avatar
bobrovskij
5 months ago
Solved

"THIS GAME IS NO LONGER AVAILABLE" OR "GAME OWNERSHIP DISABLED OR DELETED"

Yesterday i was playing my FIFA 23 without any problem. Today i log into EA app and i cannot find the game in my library. So i tried to launch it from my folder and got "Game ownership disabled or deleted" screen. So i downloaded FIFA 22 and when i tried to launch it, i got "This game is no longer downloadable or playable through the EA app" screen. And this screen appears on all of my games when i try to launch them.

bug
mac
pc
  • EA_Aljo's avatar
    EA_Aljo
    5 months ago

    Hi there, @bobrovskij 

    Both FIFA 22 and FIFA 23 have been removed from the EA Play list. They can only be played if they were purchased. You will need to delete the version that was downloaded through EA Play and download the game through your purchase history/library instead.

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  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    5 months ago

    Hi there, @bobrovskij 

    Both FIFA 22 and FIFA 23 have been removed from the EA Play list. They can only be played if they were purchased. You will need to delete the version that was downloaded through EA Play and download the game through your purchase history/library instead.

  • bobrovskij's avatar
    bobrovskij
    5 months ago

    Hey, thank you for the answer. Could you possibly tell me how can i do that? Both Fifa 22 and 23 were purchased, but when i go into my purchase history, there is nothing there.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    5 months ago

    @bobrovskij 

    What platform are you playing on? I'll look up those instructions. You also should be able to do a web search on that.

  • CyanTyde's avatar
    CyanTyde
    4 months ago

    Having the same issue. Have never signed up to EA play and lost access the same time. Playing on PC through the EA App. Definatley an intentional decision by EA to remove it, even when it's been bought.

  • jjbeef84's avatar
    jjbeef84
    4 months ago

    Were you able to locate the instructions? Can you post them here? I have located the Fifa23 purchase in my transaction history, but there is no button or option to reinstall it. My son is very upset that he suddenly has no access to his favourite game  ☹️ 

  • 0378811's avatar
    0378811
    8 days ago

    I had the same issue with my game, but then I cleared cache, restart the game and logged in back. Thankfully, the issue was resolved.

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