Unable to launch game. EA App crashing. Cloud Data corrupted.
Product: the EA app
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post)
Which client functionality are you experiencing this bug with? Launch Game
When did this happen? (dd.mm.yy hh:mm) 24.09.2022 21:00
Summarize your bug I am trying to launch games on EA App, however, it's showing me an error "Cloud data is corrupted...". That dialogue box has two options "Launch Game" and "Close". I clicked on "Launch Game" but the game won't launch and EA app is crashing whenever I am trying to launch the game. It's happening with all the games in my EA library. These were working absolutely fine until today. I have tried repairing the games, and EA app. Tried reinstalling EA app too. Nothing worked.
How often does the bug occur? Occasionally (10% - 49%)
Steps: How can we find the bug ourselves? I don't know
What happens when the bug occurs? EA Play crashes and games don't launch
What do you expect to see? Games running
Product: the EA app
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post)
Which client functionality are you experiencing this bug with? Launch Game
When did this happen? (dd.mm.yy hh:mm) 24.09.2022 21:00
Summarize your bug I am trying to launch games on EA App, however, it's showing me an error "Cloud data is corrupted...". That dialogue box has two options "Launch Game" and "Close". I clicked on "Launch Game" but the game won't launch and EA app is crashing whenever I am trying to launch the game. It's happening with all the games in my EA app library. These were working absolutely fine until today. I have tried repairing the games, and EA app. Tried reinstalling EA app too. Nothing worked.
How often does the bug occur? Rarely (0% - 9%)
Steps: How can we find the bug ourselves? I don't know
What happens when the bug occurs? EA Play crashes and games don't launch
What do you expect to see? Games running
Product: the EA app
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post)
Which client functionality are you experiencing this bug with? Launch Game
When did this happen? (dd.mm.yy hh:mm) 24.09.2022 21:00
Summarize your bug I am trying to launch games on EA Play, however, it's showing me an error "Cloud data is corrupted...". That dialogue box has two options "Launch Game" and "Close". I clicked on "Launch Game" but the game won't launch and EA Play is crashing whenever I am trying to launch the game. It's happening with all the games in my EA Play library. These were working absolutely fine until today. I have tried repairing the games, and EA Play app. Tried reinstalling EA play app too. Nothing worked.
How often does the bug occur? Rarely (0% - 9%)
Steps: How can we find the bug ourselves? I don't know
What happens when the bug occurs? EA Play crashes and games don't launch
What do you expect to see? Games running
Product: the EA app
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post)
Which client functionality are you experiencing this bug with? Launch Game
When did this happen? (dd.mm.yy hh:mm) 24.09.2022 21:00
Summarize your bug I am trying to launch games on EA Play, however, it's showing me an error "Cloud data is corrupted...". That dialog box has two options "Launch Game" and "Close". I clicked on "Launch Game" but the game won't launch and EA Play is crashing whenever I am trying to launch the game. It's happening with all the games in my EA Play library. These were working absolutely fine until today. I have tried repairing the games, and EA Play app. Tried reinstalling EA play app too. Nothing worked.
How often does the bug occur? Rarely (0% - 9%)
Steps: How can we find the bug ourselves? I don't know
What happens when the bug occurs? EA Play crashes and games don't launch
What do you expect to see? Games running
