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Deborahskids's avatar
Deborahskids
New Novice
10 days ago

Unable to log on

I suddenly was unable to continuing playing and have included the error message as an attachment .   I have reinstalled the game as the error message suggests but to no avail.

error code

3 Replies

  • CrispySims619's avatar
    CrispySims619
    Seasoned Hotshot
    8 days ago

    Hi there Deborahskids​, I have found the following information that you may find helpful in getting your issue sorted out.

     

  • Deborahskids's avatar
    Deborahskids
    New Novice
    8 days ago

    When I have loaded my Sims 4,I am getting an error code which I have attached to this case.

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