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fifamanager15's avatar
2 years ago

We couldnt load yout cloud data..pls help

Product: The EA app
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post)
Which client functionality are you experiencing this bug with?Launch Game
When did this happen? (dd.mm.yy hh:mm) 

every day at every hour

Summarize your bug I'm having issues with stuff not saving and keep getting the cloud sync fail message when I launch the game on my device after my brother uses it on his. Loading the local save gets rid of my progress while replacing with cloud save gets rid of his. Is there any fix to this?
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Loading the game on the same account on different devices on steam
What happens when the bug occurs? Makes you use local data or replace with cloud data, this deletes one pc progress or the other's
What do you expect to see? Makes you use local data or replace with cloud data, this deletes one pc progress or the other's

Annoying that it deletes a whole day of progress for one pc

I can't play with any of the ea app games and I bought everything unnecessarily
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