Forum Discussion

4 years ago

Solved

Não consigo instalar o EA Desktop

Não consigo instalar a área de trabalho EA. Quando tento instalar pelo gamepass simplesmente diz que não foi possivel. Quando baixo pelo site e executo, ele simplesmente não faz absolutamente nada.

EA_Antonio
4 years ago
Hola, @TukLaif

En este caso deberías contactar con el vendedor directamente, ya que ese código en cuestión solo incluye esos idiomas y no incluye el Español.

- Antonio

Magyff

4 years ago

Estou cm o msm problema, e quando coloco pra executar como administrador simplesmente nn acontece nada

EA_Mari
Community Manager
4 years ago
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@Magyff Poderia por favor tentar o seguinte: Crie uma pasta "Electronic Arts" em Program Files. Em seguida, coloque o arquivo "EADesktopInstaller.exe" que foi baixado ao tentar instalar o Desktop nesta pasta criada e iniciei esse executável como administrador.

Veja se o Desktop instala depois de fazer isso.
- Lirinha11
  4 years ago
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  Estou com o mesmo problema. Segui a recomendação da pasta e executar como admin, mas nada acontece. O EA Desktop aparece no gerenciador de tarefas como processo em segundo plano, mas só isso.
  - EA_Mari
    Community Manager
    4 years ago
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    @Lirinha11 Dá uma olhada neste tópico aqui com a solução pra esse problema: https://answers.ea.com/t5/EA-Play-PC/ERRO-AO-TENTAR-REINSTALAR-O-EA-PLAY/m-p/10331499/highlight/true#M1458
- acenot7567
  4 years ago
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  @EA_Mari Eu estou com o mesmo problema e fiz o que você sugeriu mas não funcionou, deu o mesmo erro.
- BuddyRicoTa
  4 years ago
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  O unico que deu certo comparsa hehe

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Quando tento instalar pelo gamepass simplesmente diz que não foi possivel. Quando baixo pelo site e executo, ele simplesmente não faz absolutamente nada. ","body@stringLength":"210","rawBody":"

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Estou cm o msm problema, e quando coloco pra executar como administrador simplesmente nn acontece nada

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Estou cm o msm problema, e quando coloco pra executar como administrador simplesmente nn acontece nada

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Tentei várias coisas nesse meio tempo e nada funcionou. Mas acabei formatando o PC e agora funciona perfeitamente kkkkkkk não vou saber nunca o que era, mas resolveu! Obrigado pela ajuda

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Arts\" em Program Files. Em seguida, coloque o arquivo \"EADesktopInstaller.exe\" que foi baixado ao tentar instalar o Desktop nesta pasta criada e iniciei esse executável como administrador.

Veja se o Desktop instala depois de fazer isso.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":7,"postTime":"2021-05-29T11:26:45.358+01:00","lastPublishTime":"2021-05-29T11:26:45.358+01:00","metrics":{"__typename":"MessageMetrics","views":16898},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:ea-app-pt/category:ea-forums-pt/community:tghpe58374board:ea-app-technical-issues-pt/message:7399446/message:7399450","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":true,"endCursor":"MjUuMXwyLjF8aXwzfDM5OjF8aW50LDczOTk0NTEsNzM5OTQ4MA","hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMXwyLjF8aXwzfDM5OjF8aW50LDczOTk0NTEsNzM5OTQ1MQ","node":{"__ref":"ForumReplyMessage:message:7399451"}},{"__typename":"MessageEdge","cursor":"MjUuMXwyLjF8aXwzfDM5OjF8aW50LDczOTk0NTEsNzM5OTQ2NQ","node":{"__ref":"ForumReplyMessage:message:7399465"}},{"__typename":"MessageEdge","cursor":"MjUuMXwyLjF8aXwzfDM5OjF8aW50LDczOTk0NTEsNzM5OTQ4MA","node":{"__ref":"ForumReplyMessage:message:7399480"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:7399451":{"__typename":"ModerationData","id":"moderation_data:7399451","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:7399451":{"__typename":"ForumReplyMessage","uid":7399451,"id":"message:7399451","revisionNum":1,"author":{"__ref":"User:user:4744936"},"readOnly":false,"repliesCount":13,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:ea-app-technical-issues-pt"},"parent":{"__ref":"ForumReplyMessage:message:7399450"},"conversation":{"__ref":"Conversation:conversation:7399446"},"subject":"Re: Não consigo instalar o EA Desktop","moderationData":{"__ref":"ModerationData:moderation_data:7399451"},"body":"

Estou com o mesmo problema. Segui a recomendação da pasta e executar como admin, mas nada acontece. O EA Desktop aparece no gerenciador de tarefas como processo em segundo plano, mas só isso.

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Não consigo instalar o EA Desktop","moderationData":{"__ref":"ModerationData:moderation_data:7399452"},"body":"@Lirinha11 Dá uma olhada neste tópico aqui com a solução pra esse problema: https://answers.ea.com/t5/EA-Play-PC/ERRO-AO-TENTAR-REINSTALAR-O-EA-PLAY/m-p/10331499/highlight/true#M1458","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"183","kudosSumWeight":0,"repliesCount":12,"postTime":"2021-06-01T11:16:59.177+01:00","lastPublishTime":"2021-06-01T11:16:59.177+01:00","metrics":{"__typename":"MessageMetrics","views":16848},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:ea-app-pt/category:ea-forums-pt/community:tghpe58374board:ea-app-technical-issues-pt/message:7399446/message:7399452","customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:1501240":{"__typename":"User","id":"user:1501240","uid":1501240,"login":"acenot7567","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2021-10-04T17:19:54.600+01:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://forums.ea.com/t5/s/tghpe58374/m_assets/avatars/default/avatar-4.svg?time=1721239543000"},"rank":null,"entityType":"USER","eventPath":"community:tghpe58374/user:1501240"},"ModerationData:moderation_data:7399465":{"__typename":"ModerationData","id":"moderation_data:7399465","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:7399465":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1501240"},"id":"message:7399465","revisionNum":1,"uid":7399465,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:ea-app-technical-issues-pt"},"parent":{"__ref":"ForumReplyMessage:message:7399450"},"conversation":{"__ref":"Conversation:conversation:7399446"},"subject":"Re: Não consigo instalar o EA Desktop","moderationData":{"__ref":"ModerationData:moderation_data:7399465"},"body":"@EA_Mari Eu estou com o mesmo problema e fiz o que você sugeriu mas não funcionou, deu o mesmo erro.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"100","kudosSumWeight":0,"repliesCount":0,"postTime":"2021-10-04T17:26:35.052+01:00","lastPublishTime":"2021-10-04T17:26:35.052+01:00","metrics":{"__typename":"MessageMetrics","views":2725},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:ea-app-pt/category:ea-forums-pt/community:tghpe58374board:ea-app-technical-issues-pt/message:7399446/message:7399465","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:1121973":{"__typename":"User","id":"user:1121973","uid":1121973,"login":"BuddyRicoTa","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2022-02-14T20:10:17.304Z"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://forums.ea.com/t5/s/tghpe58374/m_assets/avatars/default/avatar-5.svg?time=1721239561000"},"rank":null,"entityType":"USER","eventPath":"community:tghpe58374/user:1121973"},"ModerationData:moderation_data:7399480":{"__typename":"ModerationData","id":"moderation_data:7399480","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:7399480":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1121973"},"id":"message:7399480","revisionNum":1,"uid":7399480,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:ea-app-technical-issues-pt"},"parent":{"__ref":"ForumReplyMessage:message:7399450"},"conversation":{"__ref":"Conversation:conversation:7399446"},"subject":"Re: Não consigo instalar o EA Desktop","moderationData":{"__ref":"ModerationData:moderation_data:7399480"},"body":"

O unico que deu certo comparsa hehe

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