Solved
Bought two packs but next day EA app wants me to buy them again
This is kinda ridiculous, i bought two packs and installed them while playing the game. Next day I open the app and although it's clearly written in the EA app download history that they are installed, when I open the game I am offered to buy them AGAIN. What should I do and whom should I contact?? I got the receipt and the money isn't on my account anymore. Please help :(
Здравствуйте Polinaa9999
Проверьте в истории заказов. Если заказ отображается со статусом "Ошибка", значит платёж не прошел. Если вы проживаете на территории, где всё ещё активны санкции на покупку товаров от ЕА, возможно проблема в этом.
