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mochazoya's avatar
mochazoya
Seasoned Newcomer
20 days ago

cant post on bug reports ⚰️

tried posting a bug that've i've encounted in my sims 4 game (which is related to mods), just to only get this error lol

  • EA_David's avatar
    EA_David
    Icon for Community Admin rankCommunity Admin

    Hey, that error message is sometimes caused by some specific html interactions (like putting a link in a spoiler tag), if you have anything like that, can you try simplifying it and try again?

    If that doesn't work, can you get the HTML of the intended post and send it to me in a DM?

    To get the html click the 3 dots in the top right of the page, then the <> symbol. Then copy all of the content from the generated box into notepad. Save the .txt file and add it to a DM to me and we can take a closer look at what's going wrong with posting the bug report. 

    That said, on the issue of mod-related bugs, we won't support that. If the issue manifests with the mods removed, then please do report. 

    You can find a little more info here: https://answers.ea.com/t5/Bug-Reports/PLEASE-READ-Usage-of-Mods-and-Custom-Content/td-p/3936231

    • mochazoya's avatar
      mochazoya
      Seasoned Newcomer

      Oh hi, I was about to DM you the .txt file when all of a sudden it just said it doesn't allow it to be sent. Is there any other way I can send it to you? (im using opera gx btw 😅)

       

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