Forum Discussion

BELLIONNNNNN's avatar
BELLIONNNNNN
Seasoned Traveler
30 days ago

Account delete

Hello everyone,

I want to delete my EA account along with all the games in it. Is there a moderator who can help?

Note: When I look at the EA HELP section, it says "Contact an advisor." But it doesn't offer any guidance.

11 Replies

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    29 days ago

    Hi BELLIONNNNNN​

    When I look at the EA HELP section, it says "Contact an advisor." But it doesn't offer any guidance.

    Try these steps to contact them 🙂:

    • Open this guide 'How to delete an EA Account': This will open a guide that will share some tips.
    • Scroll to the Bottom: At the end of the guide, you’ll find the “Contact Us” button. Click to start your support request
    • Login or Continue as Guest: The next step will ask you to log in to your EA account. If you can't log in, you'll also see the option to continue as a guest.
    • Fill Out Your Info: Enter your details, select from the available topic options, and give a description of the issue. If the topics available don't match your issue, that's ok. The context you add to the description field will help clear things up.
    • Submit Your Ticket: After filling out the form, hit “Submit Ticket.” 
    • Choose Your Contact Option: Pick from the available contact options, and our support team will be ready to help.

     

    - EA_Lanna

     

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