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jarl44's avatar
jarl44
Seasoned Traveler
1 year ago

Betreff: I want a refund for The Sims 4's expansion pack but I can not contact s

Hello, I dont need a refund but I would like a dlc pack to be removed from my account. I have been unable to open a case for this. 

account info

1 Reply

  • EA_Cath's avatar
    EA_Cath
    Icon for Community Manager rankCommunity Manager
    1 year ago

    Hi @jarl44 , I split your message from the original post since it was for a different issue. To get a pack removed from your account you will need to get in touch with our help centre via live chat, the option should be available here: Contact EA Help

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