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Felt0n's avatar
Felt0n
Seasoned Novice
2 days ago
Solved

Can I fix this in the app?

I bought battlefield 6 on my PC through steam. I later also bought it again on Xbox one through the Xbox store. When I loaded it on Xbox, the game populated with my stats from playing on the PC. I pu...
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  • EA_QueenBee's avatar
    EA_QueenBee
    2 days ago

    Hey Felt0n​,

    It sounds like everything is connected to the same EA account, which is causing your issues. You could unlink your Xbox and link it to a new EA account, but that would mean that you lose all of your progress in your EA Xbox games as they're linked on the EA account level.

    If you have no intention of playing Battlefield 6 on Xbox yourself, it might be a better idea to see if you can get a refund from Xbox, and then make a separate EA and Xbox account for your daughter and buy it there.

    I hope that's clear! If you have more questions, don't be afraid to ask. 🙂

EA_QueenBee's avatar
EA_QueenBee
Icon for Community Manager rankCommunity Manager
2 days ago

Hey Felt0n​,

It sounds like everything is connected to the same EA account, which is causing your issues. You could unlink your Xbox and link it to a new EA account, but that would mean that you lose all of your progress in your EA Xbox games as they're linked on the EA account level.

If you have no intention of playing Battlefield 6 on Xbox yourself, it might be a better idea to see if you can get a refund from Xbox, and then make a separate EA and Xbox account for your daughter and buy it there.

I hope that's clear! If you have more questions, don't be afraid to ask. 🙂

Felt0n's avatar
Felt0n
Seasoned Novice
2 days ago

Thanks! I'll try that!

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