There is no option in the help linking your account that allows you to send a message directly to EA. That’s the bottom half of the problem and why I am here asking for help.
Community ManagerP1ggless If you're not getting the chat option when contacting support, please try selecting "I need help logging in to my EA Account" or try this link.
How to chat with EA Help
- Log in to your EA Account.
- Select the topic that best describes your issue. If an advisor can help, a contact option will be available under your help topic.
- Select Chat with us or Start chat.
- Fill in the contact form with your:
- first name
- last name
- platform
- subject (a short description of your issue)
- attachments (e.g. screenshots, documents, links).
- Select Send.
- A chat window will open when you’re transferred to an advisor.
After you contact us, we’ll create a case for you. You can view it and keep track of updates in My Cases. You’ll be notified of changes to your case via email.
Community Manager
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