Can't link my EA account with my Xbox account.
I linked my EA account with my sister's Xbox account 2 years ago but today I want to unlink it. When I look at the linked accounts on my EA account, my sisters Xbox account doesn't show up BUT when I try to link my own Xbox account to my EA account it says that my EA account is linked to my sister's Xbox account (but as I said before my sister's Xbox account doesn't show up on my EA account's linked accounts.) I think it is a kind of bug and I am trying to fix it for more than a week. I hope somebody can help me. I have tried contacting support but nobody answered me so I decided to share this problem with EA Forums.
Hey NeuZawa,
Unfortunately an EA account can only ever be linked to one Xbox account in its lifetime. If you look at our unlinking article:
When you link accounts, it creates a lifetime link to protect you from malicious activity and help prevent performance issues in your games.
You can unlink your platform accounts from your EA Account if you want to link them to a different EA Account, as long as that EA Account has never had the same account type linked to it before in its lifetime.
That means if you unlink an Xbox gamertag from your EA Account, you can’t link a different Xbox gamertag to it in the future.
