Forum Discussion

Ponchik2277's avatar
Ponchik2277
Rising Newcomer
1 year ago

Change email or unlink PSN

Hello. I need help with changing the mail on other account. Since the current mail of EA Account was deleted a long time ago and cannot be restored, and for this reason I cannot connect my Playstation account to another EA account,so what i can do?Who can help me?I need to change email on other EA account or unlink PSN from it.I can provide evidence that this account and PSN is mine.

3 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    1 year ago

    Hi there. This is something an advisor is going to need to assist with. Please follow the instructions here for opening a case. Thank you.

  • Ponchik2277's avatar
    Ponchik2277
    Rising Newcomer
    1 year ago

    I tryed,but i can't answer to them.I started chat,but i can't answer.What i can do?

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    1 year ago

    What is happening when you try to respond to their chat request?