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NihlistPC's avatar
NihlistPC
Seasoned Novice
24 days ago

Didn't receive my rank badge

I have my switch and pc accounts connected to the same EA account but when the new season rolled over i only got the rank rewards for my pc account even though i got pred on switch and the ai chat bo...
account linking
advice
ea help
NihlistPC's avatar
NihlistPC
Seasoned Novice
24 days ago

I just tried creating another ticket for login issues just to see if i can get through, same thing  "this issue isn't supported by our advisors" Like it doesn't matter what i type in, what i pick, what i do, everything isn't supported by an advisor

EA_LunardustCat's avatar
EA_LunardustCat
Icon for Community Manager rankCommunity Manager
23 days ago

Hmm, that does seem really unusual. Have you received any emails from EA at all?

If you haven’t already, it may be worth trying the following before submitting again:

  • Clear your browser cookies and cache
  • Try a different browser or use an incognito/private window
  • Temporarily disable any extensions, auto-translate tools, or ad blockers
  • Submit as a guest

As for the Xbox issue, the team is looking into an issue preventing players from purchasing the Ultimate+ Battle Pass tier on any Xbox platform. They’re also tracking a crash impacting Xbox Series machines. It’s possible your issue may be related to one of these.

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