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ILOVEMAYGEN's avatar
ILOVEMAYGEN
Newcomer
4 months ago
Solved

Disabled account, Poor Customer Service, Very frustrated

I just bought Battlefield 6 for my son on his PS5 and as soon as the game was downloaded he tries to play it and immediately gets a notification screen (attached) saying that his account has been dis...
advice
ea help
Worstdevs's avatar
Worstdevs
Rising Veteran
2 months ago

Darko with respect what do you mods actually do, not trying to be rude but there is nothing you seem to help with. 

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    2 months ago

    We do our jobs Worstdevs​ which involves a lot of different things but for anything account related all we can do is direct you to the correct avenue of support.

    Darko

    • Worstdevs's avatar
      Worstdevs
      Rising Veteran
      2 months ago

      Darko thanks for the reply is but can you explain why when doing that all people get is an automated bot response Why does writing a letter get a human response?

      You must be aware of what i will politely describe as frustrations with BF6, especially the winter offensive debacle, do you have anywhere we can feed this back to people? Do the devs lurk here or not visit at all. It seem EA has a problem with customer relations, in the   age we are in customer service is key,

      Here's my complaints if you could pass to devs it would be great

      Hit detection

      Killed in cover

      Cheats

      Sound Issue footsteps etc

      Player names saying the will knife you allowed

      Weapons stats not reflected

      Just a few

       

      Thanks

    • 93b89entyxh4's avatar
      93b89entyxh4
      Seasoned Novice
      1 month ago

      Seriously man I need some help.  I have submitted 3 appeals and its been 3 weeks now with no response....

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