Forum Discussion

vkbvnel24ykx's avatar
vkbvnel24ykx
Rising Rookie
5 months ago

EA’s Customer Support is a Joke – Won’t Recover My Account or Even Unlink It!

  I’ve been trying for over a month to recover my EA account because I lost access to my old email. After finally getting a chat with EA support, here’s what happened:     I provided purchase det...
account linking
Asmodeus566's avatar
Asmodeus566
Hero+
5 months ago

vkbvnel24ykx 

I am not trying to redirect the conversation. If I can I would actually like to assist you. But it looks like I cannot.

Sadly if you cannot verify account ownership to EA's satisfaction then you will not be able to recover your account nor would you be able to unlink an account that has not been properly verified by EA as yours.

I wish I had a better answer or a solution.

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