Solved
EA account recovery
I was advised to make a post here my email is no longer accessible, I've tried the support channels probably ten times and I come to the same conclusion unable to verify identity. My account was made...
Forum Discussion
EA_Aljo
Community Manager
Community ManagerHello. I'm very sorry to say, we're not able to help with account related issues over the EA Forums. An advisor will need to ask questions about the account history in order to recover access. You can try opening another case by following the instructions here.
This seems to be common problem and absolutely mind-blowing that it is this difficult for customers to retrieve their account to play your games. I have submitted a few cases but unfortunately don't have the patience of the folks who submitted several.
How the "F" are you going to launch a big game coming up like Battlefield 6 when no chat support is available, people can't self-help their log-in challenges?
If I don't get a reply to this, I'm done playing EA games for life... and it's a shame because I love the Battlefield series.
- EA_Aljo
Hello. Support should be able to recover your account as long as you can pass ownership verification. What exactly is happening?
As you can see I'm replying on the account it was a complete nightmare I had to contact a isp from years ago and get emails rerouted to get this account back. It was clearly mine but unless I ticked so many boxes not a chance. Agree with the above statement EA should invest heavily in their support network.
