EA Support unreachable

Can anyone tell me how to contact support or open a support case or something? Ive been trying to get in touch with EA support for over a month regarding a refund i was supposed to be issued and never came, since they hide behind an application thats impossible to navigate ive only found one place other than this to even type my problem put, which ofcourse was ignored, if even seen at all. but now im having other issued regarding the new battlefield and once again, EA has made it impossible for their PAYING CUSTOMERS to contact support when an issue arises. I am highly upset with the customer treatment exhibited by EA, I spend hundreds and hundreds of dollars with this company a year, all to be treated like dirt once they have my money an i have an issue.