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gamergurl005's avatar
gamergurl005
Seasoned Newcomer
3 months ago

Get rid of the activation codes!!!!!!

I have a major problem. My email was hacked a year ago. I got a new email account and painstakingly put in all the activation codes. The problem, no thanks to you guys,the codes were invalid after I activated them on the email that got hacked. I can't even look up any inactive codes on the internet because they're already all used up! I haven't been able to play my freaking games for a year. Get rid of the codes and let me play my games or reimburse me for all the sims 4 packs that are now, completely useless!!!!

1 Reply

  • Anonymous's avatar
    Anonymous
    Not applicable
    3 months ago

    This is not something The Sims team can help you with, you'll have to open a case with EA Support about this issue since it is an EA account issue. https://help.ea.com/en/

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