Forum Discussion

ballwrath's avatar
ballwrath
Newcomer
31 days ago

Getting New Backup Codes

On the updated site how do I update my backup codes?  I don't see the option for it anymore. Thank you so much.

1 Reply

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    30 days ago

    Hi ballwrath,

    To generate new backup codes you need to:

    •  Go to Security and Privacy 
    • Select the option to change your Two-Factor authentication: 
    • You will be prompted to enter your verification code, and on the next screen, you will see an option to generate new backup codes. 

    Let us know if you have any further questions,

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