Getting New Backup Codes
On the updated site how do I update my backup codes? I don't see the option for it anymore. Thank you so much.
Forum Discussion
3 Replies
EA_cuervoCommunity Manager
Hi ballwrath,
To generate new backup codes you need to:
- Go to Security and Privacy
- Select the option to change your Two-Factor authentication:
- You will be prompted to enter your verification code, and on the next screen, you will see an option to generate new backup codes.
Let us know if you have any further questions,
Hi i have tried this but cant get an option to generate NEW codes. pl help
- EA_cuervo
Hey there, if you're not able to generate the codes yourself, please feel free to reach out to EA Help for further assistance: https://help.ea.com/en/ea-account/
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