Help! My account has been falsely banned!

I have appealed many times, but they keep replying to me that I have cheated, and then asked me to post on the EA forum for help.

If EA’s anti-cheat is really just banning people for “too many AI kills in Portal,” then it must be on the same level as those old Procon plug-ins we used to run on servers back in the day, kicking people for having 200 ping or too good K/D. Come on, anti-cheat usually digs a lot deeper than that. Bans also don’t trigger instantly after one match. Feels like there’s more going on here than just a false flag.

You will need to wait for the response from your most recent appeal. Unfortunately, posting on this forum will not help, as nobody here can unban you. 

Maybe some of the EA folks over here such as EA_Rtas​ EA_cuervo​ EA_QueenBee​ EA_Leeuw​  can contact their colleagues at EA Help or the TOS team to stop sending people to these boards with ban issues. As always there's nothing we can do here but sympathize, yet these topics keep popping up and as TO stated he was suggested to come here by EA Help support.

MAX_Angelina wrote:

they keep replying to me that I have cheated, and then asked me to post on the EA forum for help.

Regardless of any outcome, here is one of the most legitimate ways to unlock weapon attachments regardless of player skill level, without cheating or using modified USB HID controllers, device drivers, or passive hardware-based HUD overlays, with secure boot also enabled:

Create a solo / co-op game with the "Breakthrough" gameplay mode, using either the Spearhead or Redacted map, and the Bot / AI Difficulty Level set to "Beginner."

NOTE: Solo / co-op does not contribute to Battle Pass individual weekly missions / objectives, though it does contribute to rewards / progress, you can still gain XP towards each tier, and earn unlocks for weapons and vehicles themselves. You have to use a public server for the weekly missions / objectives, even if the rest of the players are all bots, though it still is possible to complete tier 60 with only bots using only solo / co-op mode, although progression is very slow when you don't complete the weekly missions / objectives.

If all you're doing is grinding weapon unlocks, then only use Redacted, though for ground vehicle unlocks, it's best to use Spearhead. On the Redacted map, there is one hallway near the first objective, which has a choke point, where tons of bots will group / amass. This area can be better for unlocking attachments on an obscure secondary weapon that has poor handling, which may contribute later on in another game mode towards Battle Pass progress ( such as portal mode, or another game mode that uses matchmaking. )

NOTE: On most matches, it is a fairly repeatable process to grind out between 100 to 400 kills per match, which does contribute to unlocks for in game weapons and vehicles, though you cannot choose which side you want to play on. The downside is you might get only 100 kills per match, even if they're quick rounds. You can always leave and recreate the game. The other negative is that if your vehicle is destroyed, you have to recreate the game, though that's not a real obstacle. When grinding unlocks, it's much slower to use portal mode, or a regular match, simply because it would be too slow or unproductive.

Hey everyone, 

As ElliotLH​ & RanzigeRidder2​ mentioned, we're unable to review account bans here on the Forums. For assistance with that, please make sure you submit an appeal to the TOS team: Get information on EA Account locks, bans, and suspensions. 

Well, but I'm already tired of the appeal that has lasted for dozens of days. Your colleagues have been refusing to reply to messages, or they would say I cheated without even reading the information. I'm really desperate about this.：（

By the way, I would like to know why my appeal case #221608365 for the wrongful ban has been showing "waiting studio" status. Should I close case #221608365 and file a new appeal case instead?

Hello! EA_Rtas EA_cuervo EA_QueenBee EA_Leeuw 
I still have an issue with my appeal. My case (#221576999) has been stuck in the status “Waiting for studio” since August 31. I’ve tried to create a new ticket or reopen the old ones, but it seems my account has some kind of restriction and I simply don’t have this option.

I disagree with the ban decision and I’m ready to cooperate and provide all necessary information. Please, forward my case to the appropriate team and help ensure that my data is reviewed manually by a human, not just automatically.

Thank you in advance!