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e5cfe0e88261cb37's avatar
e5cfe0e88261cb37
Seasoned Newcomer
24 days ago

How do I get a none chatbot replay in the ea support chat?

I am trying to use the EA support chat, but I only get template responses. I asked get asked for an email I have already provided in that chat.
feedback
EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
23 days ago

Hey e5cfe0e88261cb37​ contact options are dependent on a number of factors so it may not be possible to get the option you would prefer at certain times.

If you let us know the issue you are having we may be able to assist here.

Darko

e5cfe0e88261cb37's avatar
e5cfe0e88261cb37
Seasoned Newcomer
18 days ago

I think I was banned for having reWASD installed and the only exploit I know of with reWASD is to bind to a virtual controller for ximming. I don’t think I ever used a controller with the game, so it should be an easy unban.

I don’t know how to send such a ban appeal to EA and have a human that understands it act on it.

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    18 days ago

    Hey e5cfe0e88261cb37​ you can appeal any sanction or ban /here

    We are not able to assist with anything account-related on the forums, and as such, all we can do is provide you with the relevant links to appeal.

    All appeals are independently investigated by a member of the team.

    Darko

    • e5cfe0e88261cb37's avatar
      e5cfe0e88261cb37
      Seasoned Newcomer
      17 days ago

      I am just wondering if having reWASD installed and not cheating in game is a banable offense. Also my penalty history is empty. And submitting a webform, only redirects to penalty history.

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