How to reach out to support?
I have tried every methods online trying to get to a support or someone I’m unable to do so, I can’t creat case, it always shows case not created, and I tried different topic through the chat bot its...
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EA_Lanna
Community Manager
Community ManagerHi ShaunSui,
its always goes this issues isn’t support by advisors, but its account issues,
Hmmm that is odd. 🤔Could you share a bit more about the issue you're looking for help with?
You can also use the below webform to contact EA Help:
EA customer care webform.
Please let me know how you get on with the link OldTreeCreeper shared. 🙂
- EA_Lanna
It’s normally i play on my Xbox, but the other day i tried to log in to play battlefield 6 which I haven’t touched since end of season 1 and it showed up suspended , I check the penalty it said I was banned, i didn’t use any game enhancement, I tried to appeal the penalty but it won’t let me, says case not created.
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