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bungzz's avatar
bungzz
Newcomer
1 day ago

i cant recive the code to my other account which has my skate 4 items

i tried at least 10 times in the span of 1h, but i just didnt recive the code, ea emails wasnt on blocked, i checked all the gmail folders, tried to log in with my psn but that requiered an email code as well, is there any way to log in an account without having to use gmail code?

1 Reply

  • EA_LunardustCat's avatar
    EA_LunardustCat
    Icon for Community Manager rankCommunity Manager
    1 day ago

    Hi there, I assume that when you said you checked all folders, that also included your spam and trash folders.

    Please also make sure you’ve added the following address as a safe sender in your email account:

    [email protected]

    You can usually do this by going to Settings > Junk mail in your email account and adding it to your safe senders list.

    If you still don’t receive the email after that, I’m afraid you’ll need to contact our support team so they can check this further. You can do this by using the Contact Us button at the bottom of the EA Help page.

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