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umarkakoyta's avatar
umarkakoyta
Rising Newcomer
1 month ago

I wish at least there were emails when verifying the account at the login

I wish at least there were emails when verifying the account at the login

7 Replies

  • LovinCalibre's avatar
    LovinCalibre
    New Novice
    26 days ago

    I might have saved the details of the legacy account but it wouldve been a long time ago. A few years at least. But it's always signed me into my main account before, that's why I can't understand why the legacy account was signed in this time 

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    26 days ago

    That is an odd one LovinCalibre​.

    Did you save your login details at any point, could be that you saved the details of your secondary account when logging in and that when you were logged out it was those saved details that were loaded.

    Darko

  • LovinCalibre's avatar
    LovinCalibre
    New Novice
    26 days ago

    There was no prompt whatsoever to log in. I played it a few days before on my main account. Turned off my pc. Turned on my pc and opened the app as usual, was already signed in so I assumed it was my normal account. But it wasn't. It was the old account. But it never asked me to sign in, it rarely does

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    26 days ago

    Hey LovinCalibre​ the app won't sign you in automatically, if you are logged in then it would mean that you entered your email and password.

    Have you checked to ensure that you are not entering the wrong account details when logging in?

    Darko

     

  • I wish this too. Not sending an email each time you log in, but a little pop up to show what account is already logged in.

    Ive had an issue where I opened the EA app as usual on my pc, but it had signed me into an old legacy account that is inactive without me knowing. No pop ups, no indicator of any sort that it had logged me out of my main account and automatically signed in an inactive account

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    26 days ago

    Hey umarkakoyta​ can you expand on your idea a little more?

    Are you hoping for an email to be sent when you log in each time?

    The more info you can share with me, the better.

    Darko

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