Hey there,
If you're not getting codes to your email address, try resending the code. If that doesn’t work, make sure:
- your inbox isn’t full
- you’ve checked the spam folder
- you or your service provider haven’t blocked us
- you’re logged in to the right EA Account.
- If you’re logged in to a different EA Account, your codes might go to the wrong email.
- Keep your EA Account email address up to date so you can always get your codes.
If you’re still not getting your codes, look for a past email from ea@e.ea.com and allow images to be displayed. Then, resend the verification email.
If you still need further assistance, you can contact EA Help by following the steps in this article: How to get help with your EA Account
Let us know if you have any questions.