Incorrect PlayStation Account shown/used in-game in BF6 Open Beta
I have two PlayStation accounts with different names, and both are connected/linked to my EA account. For simplicity here, I'll say their names are PrimaryPSN and SecondaryPSN.
I've pre-loaded the BF6 Open Beta. When launching it with my PS5 console signed in as PrimaryPSN, I opened the EA connect page by pressing R2. In it, the game displays my name SecondaryPSN in the top right corner and under the Party tab, and when selecting "Player Actions" and "View profile on PlayStation Network". However under the Friends tab, it shows friends of PrimaryPSN as it should. If I log my PS5 console in as SecondaryPSN, the opposite happens: the game displays me as PrimaryPSN.
During the Beta period, this isn't much of an issue for me as long as I can play under one name or the other. However I certainly want to play the full game under the proper PrimaryPSN name, and I'd like all of the Open Beta participation rewards I will have unlocked to be available on PrimaryPSN. Worse comes to worst I'll try unlocking them on both accounts.
Hi there,
Unfortunately, we are unable to help with issues related to EA accounts through the forums. To get assistance with your EA account, you need to contact the customer service team, which you can reach at https://help.ea.com.
Good luck.
