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ERJN2's avatar
18 hours ago

Issue with Steam account linked to EA

Hello,

I have an issue with my Steam account being linked to an old EA account that I no longer have access to (I forgot the login credentials and cannot recover it).

I would like to unlink my Steam account from the old EA account and link it to my new EA account that I have access to.

1 Reply

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    18 hours ago

    Hi ERJN2,

    I'm not sure unlinking would be the best available option. When you unlink a platform account from your EA Account, you can link it to another EA Account, but your in-game progress will not transfer over. Please see these EA Help guides for more about unlinking and Steam:

    Before opting for that, our support team could try to help you recover access to the EA account and update the information from there. Please get in touch with our support team for help on this one. This guide will share more on how to reach with the support team: 

    - EA_Lanna

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