Linked to someone else’s EA account

I'm in the same boat.
I've contacted 4 different operators using the chat feature and gotten 2 guys that just read scripts and 2 that acutally tried to help, but told me they kept getting errors and to try again in a few hours, that's when I got guy number 4 who just read a script and didn't read any of the previous case's that exist with the chat logs of everything I've already shown.
Seriously painful. I'm waiting for another agent now, estimated wait time of one minute (It's been 30 at time of writing) if I do manage to eventually get anywhere, I'll update this as to what the end result actually was.

I think we need someone within EA to manually remove the linked console from the other persons EA account. I’ve made this EA account for my PlayStation, but am unable to link to my console while someone else is linked. The linked EA account to my PlayStation is a gmail that starts with “st*****@gmail.com”, which is one I have never seen or created. I tried calling playstation, and was told there is nothing they can do, and to contact someone from EA. I feel like I have no option because I have no one to contact, and need to create a new PlayStation account. But when I’ve been collecting games since 2015, this feels like a very bad idea. EA needs a support team.

I’m dealing with a very similar situation. 

So, from what I was told last night, the account needs to be repaired, then it can be recovered.

This was using the EA help with the "Compromised account" topic.

You'll need the original email that your PlayStation account used to link to EA.

Sadly for me, there is some sort of "technical error" when trying to repair the account. Which means they can't secure it and can't recover it. I've been told 3 times now to try again later. My next chance to try will be Monday (Australian time, sadly work this weekend)

Just be careful with your wording too, I've had two of the help guys become  easily confused and ended up with having to start the entire process from scratch, twice.

Oh, I have the same situation! I tried text to support but they only propose recover this unknown EA Account which information I don’t know…

Hello if you EA account linked to other account all you need to do is change the email from the ea website they are request from a code send it to you you will received to your Gmail app and put a new mail or create on before you do all steps and that happen with me on steam i contact support but they aren't help me but create this method and done well but u need to have ea app or steam on your telephone okay good chance 4 you <3

Thank you, but this does not help. I cannot log into the account linked to my PlayStation because it is not me. I cannot link my own EA account to my PlayStation, because someone else is already linked to it. 

I just chatted with an agent and was pretty much told they cannot help me. They don’t have access to unlink someone else from your console. I was told the owners of EA have to do this. For some reason, I highly doubt this is going to become one of their priorities. I feel like my only option is to delete my PlayStation account and start from scratch. This sounds terrible because I’ve been collecting games on this account for over a decade. I have been playing EA games for just as long, and not one time have I seen the account my console is now linked to. I have been using the same email for gaming since I got my PlayStation, and this is just now happening. Either EA unlinks this random person from my console, or I have to delete my PlayStation account. 

This is ridiculous. EA support needs better customer service. People are trying to play EA games and they can’t help their customers when problems like this arise. There is no easy fix for this situation for us. Somehow your account gets hacked with zero solution? EA needs to see this and fix it asap. We spend hard earned money on EA games. We should at least be able to call someone to get help to be able to actually play them. People getting their accounts hacked is unacceptable. 

They must have been hacked or something as there is lots of these posts on the forum and the same thing has happened to me. 

In the country im in (indonesia) there is no help chat function so what to do?