Lost access to e-mail used for 2FA
Hello, I used my old e-mail address for 2FA. However, this account was inactive for a long time and was deleted, so I no longer have access to it, and I cannot login into my EA account. Is there any ...
Forum Discussion
EA_cuervo
Community Manager
Community ManagerHey there,
If you're unable to login to your EA account and make account changes, please reach out to EA Help for further assistance.
How to get help with your EA Account
How to chat with EA Help
- Log in to your EA Account.
- Select the topic that best describes your issue. If an advisor can help, a contact option will be available under your help topic.
- Select Chat with us or Start chat.
- Fill in the contact form with your:
- first name
- last name
- platform
- subject (a short description of your issue)
- attachments (e.g. screenshots, documents, links).
- Select Send.
- A chat window will open when you’re transferred to an advisor.
After you contact us, we’ll create a case for you. You can view it and keep track of updates in My Cases. You’ll be notified of changes to your case via email.
