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Gallydex's avatar
Gallydex
Rising Novice
4 months ago

My account received a warning for no reason

EA makes it impossible to contact a human and their AI rule enforcer gave me a warning and threatened to ban me if I got another warning. How do you get into contact with any support in a reasonable time?

account info
ea help

3 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    4 months ago

    Hi there. Can you give me some details on what you were contacting an advisor for? We're not able to help out with any account related over the forums so you may need to try again with them. The chat advisors are not AI. They are real people.

  • Gallydex's avatar
    Gallydex
    Rising Novice
    4 months ago

    Sure, I received a warning for this. Not sure how this is harassment in any capacity.

     

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