Forum Discussion

SwiftRazorTunga's avatar
SwiftRazorTunga
Seasoned Novice
5 months ago
Solved

My account was hacked recently. Please help me get it back.

So most recently i signed into my old EA account (using playstation) and when i tried to access the account info i was hit with this "Sending a code to ge*****@schistosomiasismail.com to verify it is...
account info
EA_Leeuw's avatar
EA_Leeuw
Icon for Community Manager rankCommunity Manager
5 months ago

Hi SwiftRazorTunga​,

Unfortunately, we are unable to help with issues related to EA accounts through the forums. To get assistance with your EA account, you need to contact the customer service team, which you can reach at https://help.ea.com/help/faq/using-ea-help.

Good luck.

  • Bbyrd10216's avatar
    Bbyrd10216
    Rising Novice
    5 months ago

    Hey. The chat is down. It has been down for two days. It just circles back to the home page. I have used “recover deleted account” the several times I have Spoken with someone, but now doing that it just circles back 

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