Forum Discussion

RDSCREAM's avatar
RDSCREAM
Rising Newcomer
10 months ago
Solved

My EA account was hacked, primary email changed – can’t reach live support

Hello, My EA account was hacked and my primary email address was changed by the attacker. Right now, I can only log in using my phone number, and I can access the account only through the web versio...
accessibility
events
login issue
Kongfehung's avatar
Kongfehung
Newcomer
3 months ago

is your account can be fixed? cause ive the same issues like you

EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
3 months ago

Hey Kongfehung​ if you take a look at the help article I shared in the solution it has all the info you need to get this sorted. 

Let me know how you get on.

Darko

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