Im not getting the option for e-mail to get in contact with support, only the ea live chat which I dont have good experience with in the past because of the self-destructing chat + agents not being available at the times im available. Do you know of the official ea support email that i could write an email to?
Community ManagerThere's no e-mail to specifically contact Support over - it's only possible by creating a case through the website.
If you want to create a case through e-mail, you might have to change the topic when filling out the form until you find one that allows you to create an e-mail case. Most of the time though, a chat is the easiest option in this kind of situation as it will be a lot faster than an email case, which can take several days for all the replies.
Agents should generally always be availalbe - if you get the message that a chat is not currently possible, please try a different browser.
Community Manager
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