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jayisadorkk's avatar
jayisadorkk
Newcomer
16 days ago
Solved

OLD EMAIL ATTACHED TO APEX ACCOUNT

I was wondering if i could get my old apex account that i had on ps4. I lost access to the email so i cant get anything sent to it but i think i can answer all questions asked i am still able to use ...
account info
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ea help
  • ElliotLH's avatar
    ElliotLH
    16 days ago

    Hi jayisadorkk,

    You should open a case about this with EA Help, as they'd be best placed to assist you. 

    This guide below has a link in the "Need more help?" section that'll let you contact EA Help directly:

    How to update your EA Account 

    As you suspect, they will ask you security questions before making any account changes, so make sure you have as much information to hand that might help as possible.

ElliotLH's avatar
ElliotLH
Hero+
16 days ago

Hi jayisadorkk,

You should open a case about this with EA Help, as they'd be best placed to assist you. 

This guide below has a link in the "Need more help?" section that'll let you contact EA Help directly:

How to update your EA Account 

As you suspect, they will ask you security questions before making any account changes, so make sure you have as much information to hand that might help as possible.

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