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Varoomx's avatar
Varoomx
Seasoned Novice
24 days ago
Solved

PLEASE HELP ME UNLINK A FAKE EMAIL TO MY PSN

I have been trying for months to get my EA account linked to my PSN account, it keeps telling me I have this random @ EA Disabled accounts email already linked, that's not even a real email or mine. I gave up for a while, but then decided to reached out to PSN who said only EA can fix this. I cannot find anywhere on the EA website to contact anyone for support. PLEASE HELP, there are games on my PS I want to co play with others and cannot unless I can link my real account.

I AM DESPERATE. PLEASE HELP. I am beyond frustrated that it seems so hard to reach out to someone from EA for help. 

  • UPDATE: I used the "My account was hacked" to be able to chat with someone. It worked and they fixed it. For anyone else going through this

6 Replies

  • SWILL8175's avatar
    SWILL8175
    Rising Newcomer
    24 days ago

    I feel your frustration. I am in the same boat since I got F1 25. Every page they tell me to go to it just give me the run around to the point that I am fed up and not buying anymore EA Games anymore.

  • Varoomx's avatar
    Varoomx
    Seasoned Novice
    22 days ago

    Thank you, but none of these links actually get me anywhere. I have tried them over and over and over. There seems to be no way to chat with someone or email them when it comes to my issue. No matter what I do. When I select the option for account, it says there should be a way to chat and there isn't. This is what is so frustrating. They need to have a way to email, call or actually chat with support. I will never be able to play that split fiction game with my friend or the other one I want to play as I am forever stuck in a loop where I cannot unlink this fake EA account that I have no clue where it came from.

  • ElliotLH's avatar
    ElliotLH
    Hero+
    22 days ago

    Have you given the links above go while logged out of your account? I just tried the link in the "How to get help with your EA account" guide while not logged in, and was shown the chat option. 

  • Varoomx's avatar
    Varoomx
    Seasoned Novice
    21 days ago

    Yes I tried that, I get this when I select the chat option... so, not helpful... it tells me to log in.. its one giant loop of never being able to actually chat with anyone... when I log in there is literally not chat option for my issue... i'm tempted to pretend i've been hacked just to get someone to chat with... this is getting ridiculous. The fact that many people are having this issue is a problem. EA needs to fix their support so people can actually get help.

     

     

  • Varoomx's avatar
    Varoomx
    Seasoned Novice
    21 days ago

    UPDATE: I used the "My account was hacked" to be able to chat with someone. It worked and they fixed it. For anyone else going through this

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