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91f1b144a0a45c86's avatar
91f1b144a0a45c86
Seasoned Newcomer
6 months ago

Solution for not receiving the reset code from EA

Go to Settings > Junk mail in your email account and add the following address as a safe sender: EA@e.ea.com 

After doing this, emails from EA should come through successfully. This solution worked immediately for me! 🙂

Maybe this can help others facing the same issue as well.

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1 Reply

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    6 months ago

    Thanks for sharing the steps that worked for you with our community! We appreciate that! :) 

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