steam account [edit: email address removed] linked to hacked account(.ru email loop)

thank you for your suggestion i have filled the ticket on the webform and also tried to follow guide but it was not successfull. if you or any of your associate can offer any more help it would mean a lot 

Hi silenteye1709​,

Thank you for reaching out and providing a clear summary of your situation. I'm incredibly sorry to hear that your Steam account has been linked to a malicious EA account, and I completely understand your frustration with being stuck in a loop on our help site. 

For your account's security, we are unable to unlink accounts or make changes from the forums. This must be handled by our support team.

Since you are running into trouble with the live chat and chatbot options, please try using our direct webform to submit a ticket instead. This often helps to bypass any technical issues with the main help site's interactive elements.

When you fill out the form, please clearly explain the situation: that your Steam account is linked to an unauthorized EA Account and you need it unlinked. Be sure to mention that you have your Steam ID and purchase receipts ready for verification.

For reference, you can also review our guide on what to do when an account has been hacked:

What to do if your EA Account was hacked

Using the webform is the best next step to get a case created and into the queue for the account security team. I truly hope they can get this resolved for you as quickly as possible.