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yarenkili's avatar
yarenkili
Rising Newcomer
4 months ago

Steam account linked to unauthorized EA account

Hello, I am writing to request a Manual Specialist Review for a security breach involving my Steam account. My Steam account i love valulrant (ID: <removed>) is linked to an unauthorized EA account n...
account linking
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
4 months ago

Hi there. Unfortunately, we're not able to help with account related issues over the EA Forums. You'll need to verify ownership of the account with an advisor before any changes can be made. A case can be opened by using the 'Contact us' button at the bottom of this page. Thanks!

BEATCOINS's avatar
BEATCOINS
Newcomer
4 months ago

I'm going through something like this too ㅠ I really don't know what to do..😭

I want to find the account, but I can't log into that account, and it was an account I didn't know about. But the EA customer center is silent, and it says to follow the manual. To follow the manual, I need to log into that account and unlink it, but I can't do that.. I mean, I need to be able to log into that account, but how am I supposed to know?!

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    4 months ago

    Accounts can only be linked/unlinked once every 6 months. You can try talking to an advisor to see if they can still help. Unfortunately, we cannot assist with anything account related over the EA Forums. The best I can advise is opening another case.

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