Forum Discussion
Hi EA_Aljo, thank you for the reply. However, I have already contacted advisors multiple times (Case 235200671) and they are unable to help because the EA account was created by a hacker with false information. I am in a 'Security Deadlock': Advisor Anand already verified my Steam ownership in Case 235200671. I am currently logged into this forum session using that same verified Steam OAuth.Advisors refuse to unlink the account because I don't know the hacker's secret answers.Since I have technically proven I own the linked Steam ID <removed>, I am requesting an escalation to an Account Specialist for a manual override. Please do not send me back to live chat; they have already stated they cannot bypass the system. I need a specialist to look at the verified Steam link.
[CM edit - ID removed for security]
I'm very sorry, we cannot help with this. You will need to continue working with an advisor to get this resolved.