SWGOH Account retrieval
Morning. I am trying to retrieve my SWGOH account. But it seems impossible. I’ve created an EA account but it’s telling me that my iCloud and EA do not have the same DOB. I’ve checked and the DOB is ...
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EA_Kuba
Community Manager
Community ManagerHey there max_js2012
I don’t have visibility into account-specific details like DOB mismatches from here, but issues like this usually need to be checked directly on the account by the support team.
The best next step would be to reach out to EA Help so they can take a closer look at your account:
https://help.ea.com/en/help-contact-us/
When you contact them, it can help to include:
- Your ally code (you’ve already got that)
- The exact error message you’re seeing
- Confirmation of the DOB you’re using
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