Unlink an old EA account email that no longer exists!
My PlayStation account is currently linked to my very very old EA account that was made with my mom's ancient email address when I was a child. That email address was deleted for not being used for so long. I would like to either be able to change the email on my old account, or at least unlink my PSN account from that old account and link it to my recently created EA account. HELP
Hi ps_and_sv,
You may be able to update it by logging into the EA account and changing the email on file, depending on where the verification codes are set up to be sent to.
If you run into issues on your own, you'll need our support team's help. Use the steps below to connect with them:
- Open the EA Help website
- Click “Help by Topic” followed by 'EA Account': You'll find this at the top left-hand side of the EA Help homepage.
- Then choose 'How to get back into your EA Account': This will open a guide that will share some tips.
- Scroll to the Bottom: At the end of the guide, you’ll find the “Contact Us” button. Click to start your support request
- Login or Continue as Guest: The next step will ask you to log in to your EA account. If you can't log in, you'll also see the option to continue as a guest.
- Fill Out Your Info: Enter your details, select from the available topic options, and describe the issue. If the topics available don't match your issue, that's okay. The context you add to the description field will help clarify things.
- Submit Your Ticket: After filling out the form, hit “Submit Ticket.”
- Choose Your Contact Option: Pick from the available contact options, and our support team will be ready to help.
They'll do their best to help you update the EA account information once they've verified you're the EA account owner.
- EA_Lanna
