Forum Discussion

7 Replies

  • LizaPanka's avatar
    LizaPanka
    Rising Newcomer
    29 days ago

    Hi!

    I also stole my steam relationship.

    A fake email has been registered and I can't use my own games online. And I just don't get any help to solve the problem.

    EA and other service providers should defend such problems, but there is simply no security.

    I don't get my money back, but at least they don't help to restore our account safety.

    I don't know what to do because that's why I'm not buying original games.

    If you get ahead, please let me know!

    Thanks, Laszlo.

  • DarkEgg's avatar
    DarkEgg
    Rising Novice
    26 days ago

    Same issue.
    This is the error: {"messageKey":"some message key","errorCode":601066}

  • DarkEgg's avatar
    DarkEgg
    Rising Novice
    26 days ago

    I tried contacting support but all I get is:

    This issue isn't supported by advisors Check out our help resources below or visit EA Forums to get help from the community.

  • For some reason EA made the linked account feature as secure as Fort Knox, which is wild since they can barely cobble together a functioning game these days....

  • deadliestport68's avatar
    deadliestport68
    Newcomer
    14 days ago

    I'm also having this issue and no one where else but here has had the same problem! I'm clicking unlink then nothing happens! So frustrating!

  • EA_Claus's avatar
    EA_Claus
    Icon for Community Manager rankCommunity Manager
    13 days ago

    Hey everyone, 

    The EA Forums staff can't help you unlink your accounts. 

    Please check the important information in our guides here and here. You might have recently unlinked the account and, therefore, not be able to do so again for six months. 

    If none of the troubleshooting steps for unlinking issues help, please reach out to our Customer Support team.

    Our Advisors are equipped to have a closer look at the situation and will do their best to help you link the correct platform accounts, if possible.

    I appreciate your patience with the queues these days!

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