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ThisCompanyBlowz's avatar
ThisCompanyBlowz
Seasoned Traveler
1 month ago
Solved

When I block someone I don't want to see them in my game again.

Thanks for letting me block cheaters, but when I block someone I don't want to see them again, on either side (I don't want cheaters on my side either). Thanks
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  • EA_Darko's avatar
    EA_Darko
    1 month ago

    That block ThisCompanyBlowz​ as I said stops them communicating with you but you can still be matched with them in-game. 

    A lot of the time when people accuse others of cheating it is simply the case that another player is better. What may look like cheating to you can be just that, have seen it myself and have seen examples of what you would think is cheating but in reality just a great player.

    We will pass your feedback and concerns on to the team about all this, just worth keeping in mind some of the reasons why it is not as straightforward as you may think.

    Darko

ThisCompanyBlowz's avatar
ThisCompanyBlowz
Seasoned Traveler
1 month ago

Hi Darko

But there is an option to block people. It's right next to the mute option. The block option was added recently, and it was added for good reason - to stop toxic players, cheaters, swearers, text/voice chat abusers, etc, etc, etc. and no one seems to be complaining about it. 

You can block anyone for any reason on consoles and PC, because gaming companies have understood for a long time now, that giving players the option to block people you don't like for any reason is good for the players, and good for profit margins (if it wasn't it probably wouldn't be there).

As for the reason you gave for not giving players the option to block other people - then yes, you could possibly "game the system" by blocking players better than one self, but if you go by experiences with  PC and console makers  and games made for those platforms, that is not really an issue and no one ever (that I've seen or heard) has called for the blocking option to be removed from those platforms (or from any game or platform for that matter) because it'snot really a problem.

What is a far bigger problem are the toxic communities which proliferate in some games, and the inability to block these people have turned off a lot of players, and killed many game as a result.

Sadly, the fact that you (or the company) doesn't seem to fully appreciate just how bad this problem is, and gives me the impression that you might not fully understand what people really want (and what they really don't want) in a gaming experience . 

So, I know you were responding specifically to the cheating problem, and I expanded it to include other types of people you might want to block, but I wanted to clarify why being able to block people is a fundamental need in games these days (other than professional competitions, etc). 

I can only speak for myself, but what worries me the most is the possibility that management doesn't think of this as a problem, because then it will never be fixed..

EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
1 month ago

That block ThisCompanyBlowz​ as I said stops them communicating with you but you can still be matched with them in-game. 

A lot of the time when people accuse others of cheating it is simply the case that another player is better. What may look like cheating to you can be just that, have seen it myself and have seen examples of what you would think is cheating but in reality just a great player.

We will pass your feedback and concerns on to the team about all this, just worth keeping in mind some of the reasons why it is not as straightforward as you may think.

Darko

  • ThisCompanyBlowz's avatar
    ThisCompanyBlowz
    Seasoned Traveler
    1 month ago

    I understand what you're saying, and agree that some really good players may appear as cheating, but I clarified that it is just one reason why people may want to block other players, toxicity, harassment, unsporting behaviour, etc and I'm sure people have other reasons that would make them want to block a player, some people will just rub some people the wrong way (with or without good reason) it's inevitable, playersbeing just people with the same emotions as they do in real life.

    EA and/or Dice have done a great job with not being able to communicate with other people, it blocks most of the toxicity, but not all (there is no way to stop all toxicity, except perhaps by giving players the option to not have to deal with someone or another, for whatever reason).

    So, thanks for the detailed responses, I appreciate your time, even more so for raising the issue internally, with the people making the decisions in these matters (even if there is no change now, just simple awareness that not being able to block other people may is a big problem to some people.

    In the end, I understand that it's a matter of balance of pros (eg. the issues I raised) and cons (eg. the issue you raised) as to whether or not to give people the option to block others.

    Thanks for the feedback and for passing along my concerns, I appreciate it.

    • EA_Darko's avatar
      EA_Darko
      Icon for Community Manager rankCommunity Manager
      1 month ago

      Happy to listen ThisCompanyBlowz​ and will pass the feedback on.

      There's no ideal system that satisfies all but our team continue to work on updating the game and ensure a safe environment for all.

      Darko

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