Forum Discussion

5 months ago

Solved

Where is the option to contact live chat support? Does it even still exists?

A few days ago I tried to login into my old account to unlink steam. The problem is ea doesn't send me 2fa verification code. I contacted support and they sent me this link and said to reach live cha...

discussion

ea help

5weetyPepper
5 months ago
Ok guys so I got the live chat option to appear. Try to turn on vpn and set it to US. Then do what the manager guy said. It didn't work with other countries though. I'll mark this as a solution. Hope it works for you.

LannaTL

New Novice

3 months ago

Im stuck with this load screen for hour and try again with VPN from 3 country still the same

LannaTL
New Novice
3 months ago
this hacker changed my email i cant do anything

[Edit: An image showing a full email address has been removed - ElliotLH]
ElliotLH
Hero+
3 months ago
Have you tried a different browser or device?
- LannaTL
  New Novice
  3 months ago
  Dude i try it on Mobile and PC
  Browser = Firefox Chrome even Edge
  If you know anything can i DM to you
  i can provide all my proof
  - ElliotLH
    Hero+
    3 months ago
    Sorry, but I don't provide assistance over DMs.
    
    I have just tried going through the steps on the EA Help site without logging in, and was able to launch a live chat without a problem (I used Edge on PC and Chrome on my phone). You could try doing that if you haven't already.

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