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5weetyPepper's avatar
5weetyPepper
Traveler
1 year ago
Solved

Where is the option to contact live chat support? Does it even still exists?

A few days ago I tried to login into my old account to unlink steam. The problem is ea doesn't send me 2fa verification code. I contacted support and they sent me this link and said to reach live cha...
discussion
ea help
login issue
  • 5weetyPepper's avatar
    5weetyPepper
    1 year ago

    Ok guys so I got the live chat option to appear. Try to turn on vpn and set it to US. Then do what the manager guy said. It didn't work with other countries though. I'll mark this as a solution. Hope it works for you.

LannaTL's avatar
LannaTL
New Novice
1 year ago

Im stuck with this load screen for hour and try again with VPN from 3 country still the same

ElliotLH's avatar
ElliotLH
Hero+
1 year ago

Have you tried a different browser or device?

  • LannaTL's avatar
    LannaTL
    New Novice
    1 year ago

    Dude i try it on Mobile and PC 
    Browser = Firefox Chrome even Edge
    If you know anything can i DM to you
    i can provide all my proof

    • ElliotLH's avatar
      ElliotLH
      Hero+
      1 year ago

      Sorry, but I don't provide assistance over DMs. 

      I have just tried going through the steps on the EA Help site without logging in, and was able to launch a live chat without a problem (I used Edge on PC and Chrome on my phone). You could try doing that if you haven't already. 

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