Why no HUMAN CUSTOMER SUPPORT?
I KNOW this will probably get shut down real fast cause I don't have a "real" issue lol but it IS A REAL ISSUE TO US!!. We would like to be able to talk to a real live breathing human being about o...
Forum Discussion
EA_cuervo
Community Manager
Community ManagerHey there, thanks for your feedback. At the moment, EA Help offers support via email and chat. You can find more instructions here: How to get help with your EA Account. If there's anything we can assist you with here in the forums, please let us know, and we will be more than happy to help!
The email support doesn't do anything. every case is basically just ignored or closed with no resolution. The chat takes hours to get support from and for me the chat screen goes away if you click away from the tab for even a second. It says that I would get a notification when the chat starts but that never happened and then ill get an email from a support agent claiming I missed the chat. The support agents are also mostly outsourced workers too. All I wanted was for my EA account to be unlinked from the supere.ml disposable email address EA for whatever reason decided to attach to my playstation account.