Worst customer service EVER!
Hello, I purchased the EA Play Subscription because I wanted the Deployment pack in Battlefield 6 but this was not given to me, so I cancelled, why pay when I am not given the pack, so I jumped onto...
Forum Discussion
I have just downloaded BF6 RedSec on the EA App and can confirm the reward was there for me to claim under previous messages section, only the deployment for me. There was a lead the way pack but it kept getting me to purchase.
Pretty stupid download too, it downloaded 75GB, then HD Texture pack for 25GB, then another 8.9GB of Redsec Addon, then some other HD texture pack for 20GB before it was done, this was by far the dumber than the COD (Please reload the game to apply the update when you've done the game update)
I purchased and play through Steam, both my accounts are linked correctly, I just checked and also in game it shows, there is an issue with the linked account though I feel, when I invite a friend, it sends it via EA app, not Steam even though I am on Steam, it could be the other way around, I am not sure but pretty sure friends notice the same thing.
Yeah I 100% agree. We shouldn't have to download a 100GB game (that you already have installed on another platform), just to be able to redeem the rewards we paid for.
I'm happy I was finally able to get the deployment pack this way, after having waited since October 12th for it. But now the issue is trying to get the other pack, the Season 1 Pack. What is even more worrying, is it says the season 1 pack is going to expire in a week from now (January 19th). I highly doubt between now and Jan 19th that the community will be able to find a way to receive this pack in time. And we all know EA/DICE won't fix this issue anytime soon, considering it's been since October 12th and still no official solution from them. The community had to come together to find the partial solution (downloading redsec on EA app). Let's hope EA/DICE will grant us the rewards after Jan 19th passes...
100% agreed.
Mine were hidden under the Messages section showing as a previous message for some reason. I’m not sure why they show us a previous message kind of hidden but yeah, they were there to claim for me.
