Error code 107380...
Got this 2 days after buying. Then i could no longer go online and it lasted for 3 days. It happened again 2 more times. I can explain more but i dont want to.
Forum Discussion
New update...same issue...same error code.
This is not a problem that an update will fix. There is a problem with my account and only EA can resolve this.
EA_Illium
EA Staff (Retired)
EA Staff (Retired)@zambuca To check if you change your in-game name to something like "TheZambuka" does it allow you in?
The name change it asks me to do happens 2-3 days after error when i can connect again online. Otherwise i can change name in between to whatever i want. Today i still have the error and changed name yesterday to see if it will effect anything.
This is what I suspect is happening
in the beginning 2 PSN accounts linked to my EA. I since then had 1 of them deleted.
Before I had my other PSN unlinkd I decided to add a pc friend to my friends list. He could not find me under the PSN i was currently logged into and only found the other PSN i never used. Somehow he was able to add me under the 2nd PSN while I was connected to the main one.
I suspect the game is somehow swapping between account data from both PSN accounts. when it tries to use the other PSN (the one that is supposed to be unlinked) i get the error and when it used the valid PSN i am logged with it works.
This is my theory and only EA can fix it.
EA_DavidCommunity Admin
That sounds like a decent summary alright. I don't have the tools to take any direct action.
I can think of 3 ways forward, though none are ideal. One would be to delink zambuca too, then connect zambuca to a fresh EA account which has never heard of your other PSN account. This doesn't seem like a great option, and has a bunch of potential drawbacks.
The 2nd would be reach out to PSN support, maybe they can see in what way to accounts might be linked on their end, and hopefully make changes there. It's certainly not a guarantee, but there might be something that we can't see.
The last is the relatively low-complexity method of just playing on an alternatve PS account. The game and online sub is shared anyway, though you would be starting a new game.What are the consequences of unlinking my psn from EA?
I cant start over after 120 hours and at endgame.
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